Make the complicated understandable.
Clear explanations that help you feel comfortable with your next step.
Texas technology company · Roots since 1996
Technology should work for people.
For three decades, ASURViO has built software and support that help people use their technology with less frustration and more confidence.
How we approach technology
Build around everyday needs.
From managing computer drivers to adding protection around online activity, we focus on problems people actually encounter.
Make help easy to find.
A clear path to the right product’s support when you have questions.
Our products
From ASURViO
DriverSupport
Personalized tools and support that help customers identify, understand and manage device-driver needs on Windows PCs.
From ASURViO
ASURViO Shield
Online privacy and protection for the websites, links, emails, and downloads you use every day.
Proud to call Austin home.
Rooted in Texas, we build technology and support for people far beyond our hometown.
Photography: Texas State Capitol, Stuart Seeger · CC BY 2.0. Image resized and cropped for display.
ASURViO security innovation
Helping make remote support more secure.
When someone connects to your computer to help, knowing who is on the other end matters. ASURViO’s patented work addresses that challenge through additional checks around remote technical support.
The patent describes technology that detects signs of remote-control software and starts an authentication process based on configured settings. Those checks can help verify the support provider, the support agent, or the software involved.
It also describes responses when verification fails, such as notifying the user, requiring approval, or blocking remote-control software. This work reflects ASURViO’s focus on adding protection around everyday technology experiences.
Industry connections & company information
Certification applies only to the products and versions listed by the certifying organization.
Registered in Texas. Based in Austin.
ASURViO is a Texas limited partnership. View our official company record through the Texas Comptroller.
Need help with a product, account, or charge?
Choose your product below so your question reaches the right team. For ASURViO Shield, email us for help getting started or questions about your account.
Frequently asked questions
How can I verify ASURViO and its products?
ASURViO is a Texas limited partnership with business roots dating to 1996. View our Texas company record, read DriverSupport customer reviews, or check specific products and versions in the AppEsteem directory.
Why might I see ASURViO or DriverSupport on my statement?
For a DriverSupport charge, use DriverSupport billing help. For other products, visit Our Products and choose the product you use.
How do I manage or cancel a subscription?
For DriverSupport, use billing help. For another product, visit Our Products for its account and support information.