Asurvio was founded in 1996 to serve consumer needs surrounding Windows PC support, specifically starting with helping users with common driver related issues. Our focus has always been on customer care and support, we always desire to put the customer first in our products and services. If it’s not solving customer issues then we don’t focus on it.
Asurvio is the global trusted driver update authority. Asurvio has produced some amazing and ingenious proprietary software for use in custom user interfaces and intelligence containing databases for driver update functionality. This has propelled Asurvio steadily upward since they started in 1996.
Asurvio was the first to market with:
- Driver scanning technology
- Just In Time (JIT) optimization service based on software usage
- Driver intelligence database
- Machine model matching technology
- Integrated tier 1 and 2 support with knowledge-base technology
Additionally, Asurvio has developed all products on the cutting-edge, secure .NET framework to assure the ability to provide the best possible user experience.
The Solve iQ brand was launched in 2020 to better reflect complete value we provide to consumers including our real-time app performance and experience improvements, enhanced DNS privacy and deceptive app protection, our legacy device support, and personalized assisted service. The Solve iQ brand also offers new services to the small business and enterprise markets to make our technologies and benefits available to even more users in more contexts.
The Driver Support brand was created in 2010 with a focus on providing device and device driver support to consumers. It remains the only service that provides machine/model specific and personalized assistance in real-time customers as they plug in and use new devices with their PCs while providing updates for those devices as they are made available by the original equipment manufacturers.